Who we are

Our website address is: http://workbliss.co.

Hi,

We are WORKBLISS.

Thanks for taking the time to stop over at our website.

 

Here’s our privacy policy, with further details on the how’s and why’s of the receipt and processing of your information.

 

As you can see, our mission is to make workplaces healthier; to reduce stress, improve nutrition habits, and support workplace health strategies to help employees thrive.

We value your trust. Our contact form asks for your name and email. We also process information when you place an order. We use the email address you give us, solely for WORKBLISS marketing purposes – which is usually an e-newsletter, keeping you updated on fresh ideas to keep employees and workplace culture thriving; and that is it. We don’t sell, rent or trade your information to other companies or businesses. 

 

The Vitality Agency Ltd & The Vitality Agency Incorporated recognizes the need to protect the privacy of the personal information you provide to us with respect to the details you enter in our contact form.

Therefore, we have created this privacy policy, which lets you know, amongst other things, the type of information collected, the purpose and use of the collected information, and your rights with regard to the collected information. This Privacy Policy governs how we use your personal information.

 

Protection of Your Information

The email address we collect currently gets updated to our Mailchimp database where it is stored for when we send our newsletters.

 

Type and Purpose of Collection

We collect information at various points to improve the experience of our customers. Specifically, two types of information are collected:

  1. Non-Personal Information: Upon accessing the our website, certain non-personal information will be automatically collected, such as your IP address, location data (which is anonymous and where you log in through the website you will be asked if you consent to the Applications accessing your location, which can be updated at any time in your device settings) and the referring website (“Non-Personal Information”). We are currently not using or analyzing this “non-personal information”. However, this situation is subject to change, as we grow and build up a tech department. This information does not allow you to be personally identifiable.

  2. Identifying Personal Information: To provide an effective service, we would need you to provide personal information that will allow you to be identified (Personal Information). This type of information will not be collected without your consent. The purposes of the collection of Personal Information are the following:    To add you to our mailing list; to send out e-brochures and marketing materials; to send you an order confirmation and fulfil your order; to strengthen our connection with you, find out your needs and provide solutions to keep your workplace healthy; and to keep you updated on changes to our services or products. You may opt out of notifications through the ‘unsubscribe’ link at the bottom of the email, or by contacting us at hello@workbliss.co

We sincerely express that your Personal Information will not be used for any other purposes other than for marketing WORKBLISS services, and upholding our service commitment to our customers. The Personal Information we collect are i) name ii) email address iii) company address details. When making a booking, your payment details are collected. Unless you choose to save your card details for future bookings, card details are not stored within our system.

 

Right to Examine Information

You have the right to examine any of your Personal Information that we collect. Should you wish to examine such information, please send us a written request to hello@workbliss.co. We reserve the right to charge you a reasonable administrative fee to access your information, as permitted by applicable law.

 

Withdrawal of Consent

You may withdraw your consent to the use of your personal information via our mailing lists and newsletter, by simple tapping the unsubscribe link at the bottom of our newsletters.

 

Sharing Information

We will not sell, rent or disclose to outside parties the information we collect and save. If there are instances that information might be shared, it would be in the following instances.

 

  1. Where required by law: We may share the collected information where required by law, specifically in response to a demand from government authorities where such demand meets the legal requirements.

  2. Statistical Analysis: We may share Non-Personal Information with third parties, including but not limited to for advertising or marketing purposes. No Personal Information will be shared in this manner.

  3. WORKBLISS offices and operations: We may share Personal Information and Non-Personal Information with our group companies or with our offices and operations based outside your local country in order to provide you with our services and for our own operational processes, and to aid your global health strategy – providing consistent messaging across multiple geographies.

 

International Transfer

Both Personal Information and Non-Personal Information you submit via the online contact form will be processed in Canada and the USA and stored on our MailChimp mailing list. This storage facility is subject to change as we are looking to introduce a new CRM system to our operations. Upon this change in operations, this privacy policy will be duly updated. Such information may also be transferred by us to our worldwide offices mentioned in the circumstances (see Section 5 above). This will be most likely for companies and clients that are using our services for their global wellness strategy. The countries concerned may not have similar data protection laws to your country. Where we transfer your information out of your jurisdiction we will take reasonable steps to ensure that your privacy rights continue to be protected. By sharing your email address with us, you agree to this storing, processing and transfer.

 

Payment processing

When you become a customer and choose to pay by credit card, an associate of WORKBLISS contacts you by phone to get necessary details. Once payments are processed, these details are discarded, and an associate will be in touch again when you re-order. If you choose to pay online, your details are used to process payments and service delivery. Email addresses are collected for marketing purposes. Card details are not stored, unless you choose to save your card details for future bookings, 

Our payment gateway provider is WorldPay and Stripe, which operates a secure server to process payment details, encrypting your credit/debit card information and authorising payment.

 

Terms of Service

This Privacy Policy is incorporated into and forms part of the Terms of Service, which upon becoming a customer, outlines the terms and conditions of our commitment to your organization’s health and happiness.

 

Persons Under 18

Our service is currently not marketed to persons under 18. This is subject to change as we expand and grow. Should there be a change in these circumstances, this privacy policy will be duly updated.

 

Cookies and similar technologies

WORKBLISS currently does not use cookies as part of our user experience. However, we are growing in our use of technology, and this is subject to change. When these changes occur, this privacy policy will be duly updated.