Emotional Intelligence (EQ) is described as the enhanced ability to manage one’s emotions,
as well as the emotions of others.
EQ consists of 5 core components, namely:
- Self-awareness – recognising and understanding one’s moods and emotions, and their impact on others
- Self-regulation – controlling impulses and moods
- Intrinsic motivation – driven to pursue goals for personal goals rather that external gratification
- Empathy – recognising and understanding the emotions of others
- Social skills
A High EQ can positively impact work performance, personal success, leadership effectiveness and quality of life. Benefits include improved self management of work-related stress, improved personal and professional relations, and increased empathy.
This introductory workshop analyses each component, and provides a framework to develop personal emotional intelligence.