Investing Into The Emotional Bank Account

Simply defined, investments made into an ‘Emotional Bank Account’ is about building solid long-term relationships based on trust and psychological safety.
In the workplace, these are relations with colleagues, managers, and other members of staff.
As with a normal bank account, deposits and withdrawals are made – which either strengthen or weaken a relationship.
Increased awareness of this concept can be useful for improving relations and enhancing productivity.

This presentation explores the concept of an emotional bank account, sharing the main deposits one can make for improved professional relations.


Length: 1hr

Delivery modes: Onsite Presentations, Webinars & Pre-recorded tutorials (for wellness portals).

Number of participants:

  • Onsite Workshop: No set limit
  • Webinar: 500. For audiences greater than 500, please contact us.

Details: The many interactions one has with colleagues or clients either build or demolish a relationship. From being respectful, acknowledging a job well-done, or remembering your manager’s birthday… to ignoring an email, failing to listen properly, or talking over a client .
These gestures are seen as either depositing into the emotional bank account (positive interactions), or withdrawing from the account (negative interactions).
The strength and endurance of relationships are mirrored by the accumulation of little gestures over time. This concept was created by Stephen Covey – acclaimed educator, and writer of The Seven Habits of Highly Effective People.
This presentation is designed to increase awareness of our many habits in the workplace, and how a few tweaks in attitude can create an improved working environment. Topics include:

  • What is the Emotional Bank Account
  • Identifying Typical Withdrawals & Deposits In A Workplace Setting
  • Turning Away vs. Turning Towards
  • Behavior Analysis – Self Awareness Exercises
  • Making major deposits in the workplace

Languages Available: English, French, Spanish, Portuguese, Italian, German, Danish, Swedish, Norwegian, Russian, Malay, Mandarin, Arabic, Korean and Japanese.

Connect with WORKBLISS to discuss requirements –

This is a holistic wellbeing presentation, and is not intended to be taken as, or replace medical advice. For personal issues concerning health, participants are advised to conduct their personal research before making lifestyle changes, or seek the services of their chosen health professional.