Managing Conflict At Work

Conflict in the workplace can sometimes be an unnecessary evil – from office politics and power struggles, to sexual harassment, discrimination.. etc.

How can one go about approaching the topic? What if one finds themselves at the receiving end of negative behavior? What if one finds themselves as the perpetrator – out of sheer frustration or the inability to ineffectively communicate their concerns? What if a person finds that the same situation always occurs – no matter what company they find themselves working in?

What steps can a company take to create a positive workplace, where employees feel safe – psychologically and physically – to deliver their best work?

This presentation explores the subject of managing conflict in the workplace, and shares helpful practices to enhance self awareness, and handle challenging situations.


Length: 60 minutes; 90 minutes; 4 week series

Delivery modes: Onsite Presentations, Webinars & Pre-recorded tutorials (for wellness portals).

Number of participants:

  • Onsite Workshop: No set limit
  • Webinar: 500. For audiences greater than 500, please contact us.

Details: Interpersonal issues cause avoidable drama that can add to stress and a loss in productivity. Dealing with these issues from the get-go ensures that the matter gets resolved before possible escalation. This presentation is designed to share solutions from a personal standpoint. How does one handle themselves when faced with challenging individuals? How can one develop self awareness tools to ensure one is not being a challenge for others. Topics discussed include:

  • Understanding the bully-mentality | Understanding the victim-mentality
  • The importance of taking a step back
  • Dealing with negative thinking
  • Developing emotional intelligence tools
  • Mediation Techniques
  • Creating a psychologically-safe workplace culture

Languages Available: English, French, Spanish, Portuguese, Italian, German, Danish, Swedish, Norwegian, Russian, Malay, Mandarin, Arabic, Korean and Japanese.

Connect with WORKBLISS to discuss requirements –